MyTerex Cranes Assistance
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Support

Support to the My Terex clients

The My Terex Product Support team provides assistance when you need it most, offering service and assistance to our distributors 24 hours a day and 7 days a week. The answers you need to keep your fleet of equipment ready to work are here.

Are you looking for support with the owner of the Terex equipment?

0800 MyTerex

Contact our My Terex call center through telephone 1 877 MYTEREX to get support for parts, services and training.

At Terex Cranes, we are always there to keep you working.

Knowledge and Agility

We have a service team always available to our clients, either for the technical support or for the field service.

  • Specialists on call to answer technical questions
  • Repair request
  • Equipment inspection and technical reports
  • Service scheduling
  • Technical delivery
  • Preventive maintenance plan and resident technician
Knowledge and Agility

Demand Management

Our goal is to maintain a good relationship, whenever there is an interaction between the customer and Terex. Requests are managed following a "CLOSED CIRCUIT" approach that ensures that the response is delivered in a given period and that your feedback is recorded.

Gestão de Chamados

THIS IS THE WAY THAT THE TEREX CRANES DELIVERS SUCCESS.