Support to the My Terex clients
The My Terex Product Support team provides assistance when you need it most, offering service and assistance to our distributors 24 hours a day and 7 days a week. The answers you need to keep your fleet of equipment ready to work are here.
Are you looking for support with the owner of the Terex & Demag equipment?
Contact our My Terex call center through telephone 1 877 MYTEREX to get support for parts, services and training.
At Terex Cranes, we are always there to keep you working.
Knowledge and Agility
We have a service team always available to our clients, either for the technical support or for the field service.
- Specialists on call to answer technical questions
- Repair request
- Equipment inspection and technical reports
- Service scheduling
- Technical delivery
- Preventive maintenance plan and resident technician
Our goal is to maintain a good relationship, whenever there is an interaction between the customer and Terex. Requests are managed following a "CLOSED CIRCUIT" approach that ensures that the response is delivered in a given period and that your feedback is recorded.