MyTerex Cranes Assistance
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Support

Support to the My Terex clients

The My Terex Product Support team provides assistance when you need it most, offering service and assistance to our distributors 24 hours a day and 7 days a week. The answers you need to keep your fleet of equipment ready to work are here.

Are you looking for support with the owner of the Terex & Demag equipment?

0800 MyTerex

Contact our My Terex call center through telephone 1 877 MYTEREX to get support for parts, services and training.

At Terex Cranes, we are always there to keep you working.

Knowledge and Agility

We have a service team always available to our clients, either for the technical support or for the field service.

  • Specialists on call to answer technical questions
  • Repair request
  • Equipment inspection and technical reports
  • Service scheduling
  • Technical delivery
  • Preventive maintenance plan and resident technician
Knowledge and Agility

Demand Management

Our goal is to maintain a good relationship, whenever there is an interaction between the customer and Terex. Requests are managed following a "CLOSED CIRCUIT" approach that ensures that the response is delivered in a given period and that your feedback is recorded.

Gestão de Chamados

THIS IS THE WAY THAT THE TEREX CRANES DELIVERS SUCCESS.